{"id":2843,"date":"2021-03-23T11:56:15","date_gmt":"2021-03-23T11:56:15","guid":{"rendered":"https:\/\/sempravancar.pt\/termos-e-condicoes\/"},"modified":"2021-07-13T11:13:28","modified_gmt":"2021-07-13T11:13:28","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/sempravancar.pt\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t
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  1. General conditions<\/strong><\/p>

    1.1. The company Sempravan\u00e7ar Lda, Headquartered at Canada das Murtas- 31-A4 Azores Park 9500-601- S\u00e3o Roque, legal person n \u00b0 508221765, is responsible for the https:\/\/sempravancar.pt\/<\/a> website (hereinafter \u201cwebsite\u201d).<\/p>

    1.2. The user declares to accept and act in accordance with the Terms and Conditions of use described here, as well as with all future modifications, by using the service provided by Sempravan\u00e7ar Lda. in this website.<\/p>

    1.3 In the terms and conditions mentioned here, whenever the terms “we” or “our” are used, we refer to Sempravan\u00e7ar Lda or https:\/\/sempravancar.pt\/<\/a> Whenever we use “you” or “yours”, we refer to anyone using https:\/\/sempravancar.pt\/<\/a><\/p>

    1.4. When accessing and using this website you are subject to the following Terms and Conditions, as well as our Privacy Policy. By browsing the website, the user agrees to comply with these Terms and Conditions and Privacy Policy. If you do not agree with its content, the user is not allowed to access and use the website, and must terminate access and \/ or use immediately.<\/p>

    1.5. The customer should carefully read the Terms and Conditions each time they access the site.<\/p>

    1.6. If you violate any of the terms included here, your right to access and use this website will be terminated immediately.<\/p>

    1.7. The contents of this website are protected by copyright and are the property of Sempravan\u00e7ar Lda. It is not allowed to use it in any way without our consent.<\/p>

    Budget<\/strong><\/p>

    2.1. Any quote sent is valid for 30 days from the date of dispatch, and may be subject to review after that time.<\/p>

    2.2. In the event of an error in the submitted budget, Sempravan\u00e7ar Lda reserves the right, during its validity (30 days), to rectify it.<\/p>

    2.3. Any change at the customer’s request, service or expense that was not expressed in the initial budget, has an additional cost.<\/p>

    Copyrights, Ownership and Copyright<\/strong><\/p>

    3.1. All the contents of this website, which includes texts, design, illustrations, logos, video, audio, photographs and other elements, are protected by law, under the Copyright and Related Rights Code. It is not permitted to display, reproduce, distribute, modify, transmit or use the contents in any way, for any public or commercial purpose, without our prior and express written consent.<\/p>

    3.2. The contents of this website are protected by Copyright and Related Rights, Industrial Property Rights, by the Computer Crime Law and are property of Sempravan\u00e7ar Lda.<\/p>

    3.3. Copyright in the Work will only be the property of the client, when finalized, approved and paid in full.<\/p>

    3.4. We reserve the right not to provide the customer with the editable files, fonts or other tools and software necessary for the production of the works.<\/p>

    3.5. Sempravan\u00e7ar Lda reserves the right to take legal action against the authors of any unauthorized copy, reproduction, dissemination or commercial exploitation of texts, design, illustrations, logos, video, audio, photographs and other elements, which have not been the subject of transmission owned by the customer.<\/p>

    3.6. The customer is responsible for ensuring that the materials provided by him for the execution of the works do not infringe any third party’s Copyright or Industrial Property Rights and for any damages caused to Sempravan\u00e7ar Lda, due to their improper use.<\/p>

    Online Dispute Resolution<\/strong><\/p>

    The European Union has created a website to support consumers to submit their complaints about any dispute in which they are involved. In this context, Sempravan\u00e7ar Lda provides all the information so that you can exercise your right of complaint with an official entity, third and impartial to the process, (“dispute resolution entity”) that will help you to resolve the dispute in question.<\/p>

    So, if you were dissatisfied with the purchase of a good or service on our website, or with the solution we presented to resolve the situation, you can access this official website https:\/\/ec.europa.eu\/consumers\/odr\/main \/index.cfm?event=main.home2.show&lng=PT<\/a> and expose your dispute.<\/p>

    4.1. What is alternative dispute resolution?<\/p>

    Alternative dispute resolution is the possibility that all consumers have at their disposal to appeal and official entities that help them in the resolution, or guidance of any conflict, before opening litigious processes in the Courts.<\/p>

    As a general rule, the procedure is as follows: the client asks an impartial third party to act as an intermediary between you and the trader who is the target of your complaint. The intermediary can suggest a solution to your complaint, impose a solution on both parties or bring the parties together to find a solution.<\/p>

    You may know the concept of alternative dispute resolution by another name: ‘mediation’, ‘conciliation’, ‘arbitration’ or ‘committee responsible for consumer disputes’.<\/p>

    Alternative dispute resolution is, as a rule, less expensive, less formal and faster than the judicial process.<\/p>

    Suggestions of Alternative Dispute Resolution Entities:<\/p>

    CNIACC \u2013 Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo<\/p>

    http:\/\/www.arbitragemdeconsumo.org\/<\/a><\/p>

    \u00a0<\/p>

    Centro de Arbitragem de Conflitos de Consumo de Lisboa<\/p>

    http:\/\/www.centroarbitragemlisboa.pt\/<\/a><\/p>

    \u00a0<\/p>

    Centro de Arbitragem de Conflitos de Consumo do Vale do Ave\/Tribunal Arbitral<\/p>

    Home<\/a><\/blockquote>